Our classes takes a realistic, hands-on approach to training and coaching. We believe in personal growth through role play scenarios and positive feedback. Regardless of one's background, de-escalation and crisis communication skills are useful not only in a professional environment, but in an interpersonal one as well.
While other companies tend to focus more on tactical maneuvers, we choose to focus on safety first, the initial contact and a safer outcome for all. That’s how we ensure your success.
Acquiring and maintaining new communication skills are vital in today's everchanging cultural climate. That’s why when it comes to clientele, we’re selective. We generally focus on frontline workers and those in direct contact with the public. We want to give each of you the time and guidance you deserve as you hone these skills.
Together we’ll create and refine your plan for success. We didn’t get here alone. And neither will you.